1Information We Collect

We collect the information you deliberately provide to use our advisory tools, plus basic usage data:

• Restaurant Profiles: Name, cuisine type, estimated monthly card volume, and average ticket size.
• Menu Items & Pricing: Dish titles, item food costs, and menu selling prices entered for engineering audits.
• Account Details: Name and email address if you choose to sign in to save your profiles across devices.
• Support Requests: Messages and optional statement documents you send to our support team for review.
• Usage Data: Which pages and tools are used, and actions such as downloading a PDF or joining the waitlist, with your browser type and approximate location from your network. No cookies are used for this, and the numbers you type into the tools are not included.

2How We Use Your Information

Your data is used strictly to power your experience:

• Computing your effective processing rate, interchange estimates, and dual pricing potential.
• Generating customized negotiation scripts and executive summary reports.
• Responding to your inquiries and support requests.
• Fee audit requests: only when you ask for one and tick the consent box, we share that restaurant's details and your contact details with the payments partners who prepare a quote. We keep a record of the consent you gave.
• Emailed results: when you ask us to email a calculator's results, we send them to the address you give. We don't keep your numbers or your address; we keep only a scrambled (hashed) form of the address and your network for 30 days, to stop the form being misused.
• Tips emails: only if you tick the box, we keep your email address and a record of what you agreed to, and send occasional tips. Every email has an unsubscribe link.
• Pro waitlist: if you join it on the pricing page, we keep your email address, the planned price you were shown, the features you ticked and a record of what you agreed to. We use them only to tell you when Pro opens and to ask up to two short questions, and we don't share them.
• Usage statistics: we use PostHog to count which tools are used and where people get stuck, so we know what to improve. If you sign in, these events are linked to your account ID, never your name or email. We don't use them for advertising and don't share them.

3Data Storage & Confidentiality

As a guest, saved restaurant profiles stay in your browser's local storage. If you sign in, they are also saved to your account so they follow you across devices. Uploaded files (menus, statements, attachments) are stored privately, checked for malware, used only for the request you made, and deleted automatically: menus after 24 hours, statements after 72 hours and support attachments after 7 days. Our service providers (hosting, database, email delivery, error monitoring and usage analytics) process data only on our behalf.

4Your Choices & Contact

You can clear your saved profiles at any time using the Reset option or browser storage controls. If you have an account, the My Account page lets you download everything we store about it and delete the account yourself. Deleting it removes your saved restaurants, checklist progress, reports and uploaded files and stops tips emails; fee review and support requests are kept without your account, because they record what you agreed to. For privacy inquiries or to have those removed too, contact us at support@restogrowthadvisor.com.